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How to activate Wonlex eSIM Smart Watches

30 April, 2025

1. Introduction:

  • Wonlex eSIM card mode (plug-in eSIM): A plug-in eSIM card can be interchanged with a SIM card. The Wonlex eSIM version allows users to activate and switch operator networks through software configuration. The watch can freely choose an eSIM card or a SIM card.
  • Device and operating system requirements:
1. eSIM-enabled devices:
*The watch used for connection needs to support the eSIM function (e.g., Wonlex KT35, KT36)

2. Network and connection requirements:
*Network connection: A stable Wi-Fi network or a successful connection to a mobile hotspot is required during the activation process。

*Carrier support: Ensure your carrier provides eSIM services and obtain the eSIM configuration file (usually a QR code or activation code). Example:

eSIM Activation Process

*eSIM Card: You need to go to a local operator that supports eSIM to purchase the eSIM QR code and eSIM profile.

*Others: Make sure your watch is unlocked and has sufficient power.。

2. Procedure:

Step 1: Insert the eSIM card
Insert the eSIM card correctly into the card slot.

eSIM Activation Process

Step 2: Connect to a Wi-Fi network (or mobile hotspot)
Open Settings > Wi-Fi Network > Connect to a successful Wi-Fi network (or mobile hotspot)

eSIM Activation Process

Step 3: Scan the QR code
*Enter the eSIM application on your watch > Scan the QR code > Enter the authorization activation interface

eSIM Activation Process
Step 4: Complete eSIM card activation
*Confirm activation authorization > Successful activation > Confirm to turn on eSIM > Complete activation

eSIM Activation Process

3. Common problems and solutions:

*Unable to scan QR code: Check device camera

*Activation failed: Make sure the Wi-Fi network connection is successful
*Some regions require a VPN to be set up separately
*Contact after-sales

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Shenzhen Wonlex Technology Ltd.


Room 13A01, 14th Floor,
Tangwei Commercial Building,
Fuhai Rd,
Baoan District,
Shenzhen,
CHINA

Tel: +8618681535670

Emails:
- info@iwonlex.net (Business Inquiries)
- support@iwonlex.net (Service & Support )
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